Terms & Conditions

Last Updated: January 1, 2026

Effective Date: January 1, 2026

THIS AGREEMENT INCLUDES IMPORTANT PROVISIONS REGARDING LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, AND DISPUTE RESOLUTION. BY USING OUR SERVICES, YOU AGREE TO THESE TERMS.

1. INTRODUCTION

This is a legally binding agreement between Joe Bones (“Joe Bones,” “we,” “us,” or “our”) and you. These Terms and Conditions (“Terms”) govern your access to and use of:

• Our website at joe-bones.com (the “Site”)
• Booking, scheduling, or purchasing systems (if offered)
• Newsletter and email communications
• Blog content and educational materials
• Social media content (Instagram, Threads, etc.)
• Consultation or advisory services (if offered)
• Any other products, services, features, or content we provide

(collectively, the “Services”)

By using the Services in any manner, you agree to these Terms and authorize the collection, use, and disclosure of information as described in our Privacy Policy. If you do not agree, you may not use the Services.

Age Requirement. You may not use the Services if you are under age 18 without permission from a parent or legal guardian.

Updates to Terms

We may update these Terms by posting an updated version on the Site with a new “Last Updated” date. Unless you reject the updated Terms by discontinuing use and sending written notice through our contact page, you will be deemed to accept the changes 30 days after we post them. Continued use after that period constitutes acceptance.

For significant changes, we may provide notice via email to the address associated with your account (if applicable).

2. ACCOUNT REGISTRATION AND MEMBERSHIP

Account Creation

To access certain Services (such as booking, purchasing, or member-only features), you may need to create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep login credentials confidential
• Not share your account with others
• Notify us promptly of any unauthorized use

You are responsible for all activity under your account.

Subscriptions

Some Services may be offered on a subscription basis, such as:

• Newsletter subscriptions (free)
• Premium content or member-only areas (if applicable)
• Digital product subscriptions (if applicable)

Subscription Terms:

• Subscriptions continue until cancelled
• We may charge subscription fees automatically using your payment method
• Prices may change with 30 days’ notice
• You must cancel before renewal to avoid charges for the next period
• Cancellation takes effect at the end of the current billing period

3. BOOKINGS, PURCHASES, AND PAYMENTS (IF APPLICABLE)

Booking

If we offer bookings through the Services:

• You may book consultations, calls, or appointments through our booking system
• All bookings are subject to availability and confirmation
• Confirmations and reminders may be sent by email (and SMS if enabled)
• Some bookings may require a minimum notice period (e.g., 24 hours)

Cancellation, Rescheduling, and No-Show Policy

Unless otherwise stated at checkout or in the booking flow:

• You must provide at least 24 hours’ notice to cancel or reschedule through the booking system
• Late cancellations or no-shows may not be eligible for refunds
• Repeated no-shows may result in suspension or termination of booking access

Payment

• Payment may be required at the time of booking or purchase
• We use third-party payment processors with their own terms and policies
• You are responsible for applicable taxes, bank fees, and processor fees

Currency Display and Conversion. Prices are set in Australian Dollars (AUD) unless stated otherwise. If the Site displays approximate conversions (e.g., USD), those are estimates only. Final charges are processed in AUD and converted by your payment provider. You are responsible for any conversion or international transaction fees.

Refunds

Refund requests are considered case-by-case, unless a specific refund policy is presented at purchase. Generally:

• No refunds for services already delivered, except where required by law or in exceptional circumstances
• To request a refund, contact us through the contact page on our website

Nothing in these Terms limits rights you may have under Australian Consumer Law or other applicable consumer protections.

4. CONTENT AND INFORMATIONAL PURPOSES ONLY

General Disclaimer

Content provided through the Services (including blog posts, newsletters, videos, social posts, and other materials) is for general informational and educational purposes only.

It is not professional, legal, financial, medical, or other regulated advice, and you should not rely on it as a substitute for advice tailored to your circumstances.

Assumption of Risk for Self-Directed Use

You are responsible for how you use any information from the Services. If you choose to apply ideas, techniques, workflows, or recommendations discussed in our content, you do so at your own discretion and risk.

Social Media

Content shared on third-party platforms:

• Is subject to those platforms’ terms and policies
• May be shared or commented on by others
• Does not create a professional or advisory relationship with viewers

5. INTELLECTUAL PROPERTY AND CONTENT LICENSING

Our Content

All content on the Services—including text, graphics, images, video, audio, software, code, and design (collectively, “Materials”)—is owned by Joe Bones or our licensors and is protected by intellectual property laws.

Your License. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services and Materials for personal, non-commercial purposes only.

You may not:

• Copy, reproduce, distribute, or create derivative works without permission
• Use Materials for commercial purposes
• Remove copyright or proprietary notices
• Reverse engineer, decompile, or disassemble software
• Frame, mirror, or incorporate Materials into another website
• Use automated systems (bots, scrapers) to access the Services
• Sell, rent, sublicense, or transfer account access

Permitted Uses include:

• Sharing links to our content
• Quoting brief excerpts with proper attribution for commentary/education
• Saving Materials for personal reference (not redistribution)

User-Generated Content

If you submit content (comments, testimonials, submissions), you grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, publish, and distribute that content in connection with operating and promoting the Services.

You represent that:

• You own or have permission to share the content
• It does not violate third-party rights
• It is not unlawful, defamatory, or harmful

We may remove user content at our discretion.

Testimonials and Reviews

If you submit a testimonial or review, you acknowledge:

• We may use it for marketing
• We may edit for length/clarity without changing meaning
• You will not receive compensation
• You may request removal at any time

6. ACCEPTABLE USE

You may not use the Services to:

• Harass, threaten, or abuse us or others
• Impersonate any person or entity
• Engage in fraudulent activity
• Violate any laws or regulations
• Spam or send unsolicited commercial messages
• Attempt unauthorized access to systems or accounts
• Upload or share illegal, defamatory, obscene, or infringing content
• Interfere with the operation or security of the Services

We may suspend or terminate access for violations.

7. THIRD-PARTY SERVICES AND LINKS

The Services may contain links to third-party websites or tools (including payment processors, booking systems, email providers, or embedded content). You acknowledge:

• Third parties have their own terms and privacy policies
• We do not control third-party services
• We are not responsible for third-party content, products, or practices
• Your interactions with third parties are between you and them

8. DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

• Merchantability or fitness for a particular purpose
• Uninterrupted, secure, or error-free operation
• Accuracy, reliability, or completeness of content
• That defects will be corrected
• That the Services are free of viruses or harmful components

You assume responsibility for your use of the Services and any reliance on content.

9. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from your use of (or reliance on) content
• Damages arising from technology failures, outages, or disruptions
• Damages arising from third-party services or content
• Damages arising from unauthorized access to your account

Aggregate Liability Cap. Our total liability for all claims arising from or related to the Services will not exceed the amount you paid us in the 12 months preceding the claim, or $500 AUD, whichever is greater.

Exceptions. These limitations do not apply to liability that cannot be excluded under law, including certain consumer guarantees under Australian Consumer Law (ACL).

Australian Consumer Law Notice. Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the ACL or other applicable law that cannot be excluded. Where permitted, our liability is limited (at our option) to supplying the services again or paying the cost of having the services supplied again.

10. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Joe Bones and our affiliates, contractors, employees, and agents from claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the Services
• Your violation of these Terms
• Your violation of another party’s rights
• Your violation of applicable laws
• Content you submit
• Your misuse of information or materials from the Services

11. DISPUTE RESOLUTION AND GOVERNING LAW

Governing Law

These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles.

Jurisdiction

For disputes not resolved informally or through mediation, you agree to the jurisdiction of the courts located in Canberra, Australia.

Informal Dispute Resolution

Before starting formal proceedings, you agree to contact us through our site contact page and attempt to resolve disputes informally in good faith.

Mediation

If informal resolution fails, both parties agree to attempt mediation before litigation. Mediation costs will be shared equally unless otherwise agreed.

Limitation Period

Any claim related to the Services must be brought within 12 months of the event giving rise to the claim, or it will be permanently barred (to the extent permitted by law).

Class Action Waiver

To the extent permitted by law, you agree to resolve disputes only on an individual basis and not as part of a class, consolidated, or representative action.

12. TERMINATION

Termination by You

You may stop using the Services at any time. If you have an account, you may terminate by:

• Cancelling through account settings (if available), or
• Contacting us through the contact page on our website

Upon termination:

• Access to account-based features may end
• You remain responsible for outstanding fees (if any)
• Certain data may be retained as described in our Privacy Policy and as required by law

Termination by Us

We may suspend or terminate access immediately if:

• You violate these Terms
• You engage in illegal activity
• You pose a risk to us or others
• You fail to pay fees owed
• We discontinue the Services

Effect of Termination

Upon termination:

• All licenses granted to you end immediately
• You must stop using the Services
• Sections intended to survive termination (payment, disclaimers, limitations, dispute resolution) will continue to apply

13. CONSENT TO ELECTRONIC COMMUNICATIONS

By using the Services, you consent to receive electronic communications from us, including:

• Emails about your account, purchases, or updates
• Transactional notices and policy updates
• Newsletter emails (if subscribed)
• Service announcements

You may opt out of marketing communications but not essential transactional or administrative messages.

You agree electronic communications satisfy legal requirements that notices be in writing.

14. MISCELLANEOUS

Entire Agreement. These Terms, together with the Privacy Policy and any referenced policies, form the entire agreement.

Severability. If any provision is unenforceable, the remainder remains in effect.

No Waiver. Failure to enforce a provision is not a waiver.

Assignment. You may not assign these Terms without our consent. We may assign them as part of a business transfer.

Force Majeure. We are not liable for delays or failures beyond reasonable control (natural disasters, outages, government actions, etc.).

Headings. Headings are for convenience only.

Notices. Notices may be provided by email (if applicable) or by posting on the Site.

15. CONTACT INFORMATION

If you have questions, concerns, or disputes regarding these Terms or the Services, please contact us through the contact page on our website.

BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS & CONDITIONS.